The research from News UK shows that 56% of The Times and The Sunday Times’ readers and 65% of The Sun’s readers want to see a product in person before making a purchase.
In addition, almost 80% of those surveyed agreed that online shopping is having a negative impact on the high street and local communities. Similarly, 79% agreed that there will always be a role for the in-store experience and that the high street offers a sense of community.
The poll found 87% of The Times and The Sunday Times’ readers were interested in seeing more independent shops on…
Consumers will have wider and easier cross-border access to products, hotel bookings, car rentals, music festivals or leisure park tickets in the EU, under new rules addressing unjustified geo-blocking. The legislation approved by the European Parliament in February 2018 begins applying on Monday, 3 December.
Róża Thun (EPP, PL), who steered this legislation through Parliament, said: “This is another step forward in creating a true single market where all consumers are treated equally. When buying products abroad, all of us will now have the right to be treated like local consumers.
We can no longer be denied access to the…
Online shopping has exploded during the current pandemic, as have the options to pay for purchases.
In addition to the usual debit and credit options that pop up when a customer’s about to buy, a number of services have been set up shop in Canada recently that give customers the option to pay in installations — spreading the cost of shopping trips over multiple payments.
While they all work a little differently, services such as Afterpay, PayBright, Sezzle, Klarna, QuadPay, Splitit, Affirm and others give users the option to pay for purchases over time. Most have lower rates and fees…
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Homebase runs Britain’s worst online shop, according to a new survey.
Consumers found the DIY retailer’s site difficult to navigate and not always up to date with stock information, according to a poll of more than 10,000 people by Which?
One disgruntled customer told the consumer group that Homebase’s “unattractive site is not very clear”.
The struggling DIY chain, which was bought for just £1 earlier this year, confirmed in August that it…
A Toronto woman is hoping to shift online shopping habits to local businesses during the holiday season by making the experience as convenient as Amazon.
“I feel small businesses are what make Toronto a great city, and to let them fall by the wayside during a pandemic would be the worst,” said Ali Haberstroh.
On Nov. 22, the day before Toronto went into a second partial lockdown, the social media manager built a spreadsheet with categories and links to local shops to remind himself to shop locally.
Haberstroh shared her spreadsheet on her Instagram account.
“I thought 100 people would…
Exciting news! The Beamish Museum online shop is now open, so you can now bring a bit of Beamish into your home!
From sweet shop treats and Museum Shop favorites to print shop creations and our award-winning chemist’s cold creams, we have a range of products inspired by your favorite exhibits and the museum collections. Many of our items have been made at Beamish or by local suppliers and are exclusive to the museum – they also make great gifts!
Bring a bit of Beamish Museum into your home with enamel signs, magnets, suffragette sashes, engine driver kits, Top Trumps,…
Every second online shopper in India is a new shopper while one-third of online purchasing in the country takes place at night with the prime time being from 8pm to 11pm everyday, found a survey by data measurement and analytics firm Nielsen.
The results show that the period between 8pm to 11pm, considered to be family time, is when decision-making on products take place at homes. “The e-commerce platforms should target this time effectively, irrespective of the big sale or daily sales. It is such that a person would have shortlisted some of the items he or she wants to…
The Steinhoff-owned value retailer will wind down its ecommerce site over the next few months, but still retain an online presence.
“The amount of customers wasn’t that great that were using it [the website] as a proposition and the amount of returning customers wasn’t as high as we would have liked to have seen”
Barry Williams, Poundland trading director
Poundland’s ecommerce service was launched in September 2015, offering around 2,000 items. Delivery cost £4 on orders under £50.
Speaking exclusively to Retail Week today, Poundland trading director Barry Williams said the decision was part of a “tidying…